Diversity and Inclusive Leadership
Course Overview
A practical, interactive course for everyone. This course focuses on understanding the diversity in our work teams, clients and community. With this knowledge and understanding, you will learn how to engage in a way that is inclusive of all people.
Topics
- Cultural Identity
- Prejudice and Discrimination – Anti-discrimination Act
- Cross-cultural Misunderstandings
- Managing Differences
- Inclusion and Acceptance
Learning Outcomes
At the completion of this course you will be able to:
- Manage differences and cross-cultural misunderstandings
- Understand the importance of being inclusive of everyone in your interactions and actions
- Understand your obligations under anti-discrimination legislation
On the Job Outcome
Your interactions with team members and clients will improve through your understanding of their diversity and your inclusion of their individual needs.
All Courses
Diversity and Inclusive Leadership
A practical, interactive course for everyone. This course focuses on understanding the diversity...
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Conflict Resolution Skills
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Presentation Skills
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Supervisory Skills
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How to Motivate Others
What motivates people is a question that has intrigued humanity. Motivation can seem like a vague...
Teamwork and Team Building
Teamwork increases efficiency. This course will help you understand how the teams work and give...
Workplace Bullying and Harassment
This course provides training about organisation and worker responsibilities in relation to...
Customised Workplace Induction for New Employees
This course is designed to provide new employees with an overview of their new organisation’s...
Sales Strategies
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Customer Service Skills
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Course Selection
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Beat the Time Bandits: Increase your Personal Productivity
-
Conflict Resolution Skills
-
Customer Service Skills
-
Customised Workplace Induction for New Employees
-
Diversity and Inclusive Leadership
-
Drive Brand Awareness, Traffic & Sales
-
How to Motivate Others
-
Presentation Skills
-
Sales Strategies
-
Supervisory Skills
-
Teamwork and Team Building
-
Turn a Negative to a Positive with Difficult Customers
-
Workplace Bullying and Harassment
