Course Overview
A practical, interactive course for everyone. This course focuses on understanding the diversity in our work teams, clients and community. With this knowledge and understanding, you will learn how to engage in a way that is inclusive of all people.
Topics
Learning Outcomes
At the completion of this course you will be able to:
- Manage differences and cross-cultural misunderstandings
- Understand the importance of being inclusive of everyone in your interactions and actions
- Understand your obligations under anti-discrimination legislation
On the Job Outcome
Your interactions with team members and clients will improve through your understanding of their diversity and your inclusion of their individual needs.